Claims service from award-winning insurer Aviva All our policies are underwritten by Aviva, so should the worst happen and you need to make a claim, Aviva’s claims service means you can rest easy knowing you will be in the best of care.

All of Aviva’s call centres are based in the UK and at the point of making a claim you will be allocated a dedicated claims handler, helping you to get back to normal as quickly as possible. Should you find yourself suffering severe damage we will use experts who have specialist knowledge of heritage and historic buildings to help you put everything back as it was before.

Should you require information regarding the Trinitas Safeguarding claims protocol, please click here.

For further Church of England guidance regarding Safeguarding please click here.

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How to make a claim

If you need to make a claim, or wish to discuss an existing claim please call the Aviva claims team. The Aviva claims team is based in the UK, and when you make a claim you will be allocated a dedicated claims handler. 

0345 030 7074

lines are open from 09.00 to 17.00, Monday to Friday. Or alternatively you can email