Claims line
telephone icon 0345 030 7766


church landscape

Claims service from award-winning insurer Aviva

All our policies are underwritten by Aviva, so should the worst happen and you need to make a claim, Aviva’s claims service means you can rest easy knowing you will be in the best of care.

All of Aviva’s call centres are based in the UK and at the point of making a claim you will be allocated a dedicated claims handler, helping you to get back to normal as quickly as possible. Should you find yourself suffering severe damage we will use experts who have specialist knowledge of heritage and historic buildings to help you put everything back as it was before.

Should you require information regarding the Trinitas Safeguarding claims protocol, please click here.

For further Church of England guidance regarding Safeguarding please click here.

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How to make a claim

To make a claim or discuss an existing claim, please call Aviva on
0345 030 7766
Lines are open 9am to 5pm, Monday to Friday.
Or alternatively you can email

Feedback Welcome

Your feedback on our claims service is always welcome. So that we can ensure our product and service is of the highest possible standards, we are keen to hear about your experiences and thoughts on how we might improve.

Please click here to share your views